- A Digital Commerce specialist unit within the Redbuzz ecosystem.
Last updated: 27 July 2026
Effective date: 27 July 2026
By accessing or using the website located at https://gerai.id (the “Website”), operated by Gerai.id (“we”, “us”, “our”, or “the Company”), you (“you” or “user”) agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, you must not access or use the Website.
These Terms govern your use of the Website as a visitor. Separate contractual terms (such as a Master Service Agreement, Statement of Work, or Engagement Letter — collectively, an “Engagement Agreement”) govern any commercial services we provide to you or your organization.
Gerai.id is a digital commerce agency and a specialist unit within the Redbuzz ecosystem. We help brands build, connect, activate, and optimize digital commerce channels, including websites, e-commerce platforms, marketplaces, social commerce, content, advertising, analytics, and automation.
The Website is provided for informational purposes and as a point of contact for prospective clients.
By using the Website, you represent and warrant that:
If you are using the Website on behalf of an organization, you further represent that you have authority to bind that organization to these Terms.
You may use the Website only for lawful purposes and in accordance with these Terms. Specifically, you agree to use the Website only:
You agree NOT to:
The Website and its entire contents, features, and functionality — including but not limited to all text, graphics, logos, icons, images, photographs, audio clips, video clips, data compilations, software, and the design, selection, and arrangement thereof — are owned by Gerai.id, its parent (Redbuzz), its licensors, or other providers of such material and are protected by Indonesian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
The Gerai.id name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Gerai.id or its affiliates. You may not use such marks without the prior written permission of Gerai.id. All other names, logos, product and service names, designs, and slogans on the Website are the property of their respective owners.
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for your personal or internal business informational purposes, subject to these Terms.
If you submit suggestions, ideas, feedback, or recommendations regarding the Website or our services (“Feedback”), you assign to Gerai.id all right, title, and interest in such Feedback, and we are free to use such Feedback without restriction or compensation to you.
Any materials, designs, code, copy, strategy documents, or other work product created by Gerai.id in the course of a client engagement are governed by the applicable Engagement Agreement, not by these Terms.
When you submit information through our “Request For Proposal”, “Free Consultation”, or other enquiry forms, you grant Gerai.id a worldwide, non-exclusive, royalty-free licence to use, reproduce, modify, and process that information for the purposes of evaluating and responding to your enquiry and, where appropriate, providing our services.
You represent that you have the right to share with us any personal information or business information you submit, including the right to share information about other individuals (such as colleagues or stakeholders).
You agree not to submit information through the Website that you consider confidential or proprietary, unless we have entered into a written non-disclosure agreement covering such information. We have no obligation to treat unsolicited submissions as confidential.
The Website may contain links to third-party websites or services that are not owned or controlled by Gerai.id. These may include:
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not endorse or make any representations about third-party websites, services, or any information, products, or materials found on them.
Your interactions with third-party websites and services are solely between you and the third party.
THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION:
GERAI.ID DOES NOT WARRANT THAT THE WEBSITE, ITS SERVERS, OR ANY COMMUNICATIONS SENT FROM OR ON BEHALF OF GERAI.ID ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES; IN SUCH JURISDICTIONS, THE EXCLUSIONS ABOVE MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GERAI.ID, ITS PARENT (REDBUZZ), ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
You agree to defend, indemnify, and hold harmless Gerai.id, its parent (Redbuzz), its affiliates, and their respective officers, directors, employees, agents, contractors, and service providers from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from:
We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use the Website will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, limitations of liability, and dispute resolution.
These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law provisions.
Specifically, the following laws may be relevant to the interpretation and enforcement of these Terms:
The parties shall attempt in good faith to resolve any dispute, controversy, or claim arising out of or relating to these Terms, including any question regarding its existence, validity, or termination, through friendly negotiation before commencing arbitration or court proceedings.
If the dispute cannot be resolved through negotiation within 60 (sixty) days, the parties agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the District Court of Jakarta Pusat (Pengadilan Negeri Jakarta Pusat), unless both parties agree otherwise in writing.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
We reserve the right to modify these Terms at any time, at our sole discretion. When we make material changes, we will update the “Last updated” and “Effective date” at the top of this page and, for significant changes, notify you through the Website or other appropriate channels.
Your continued use of the Website after a change constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Website.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if modification is not possible, such provision shall be deemed severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of the remaining provisions.
These Terms, together with our Privacy Policy and any Engagement Agreement you enter into with us, constitute the entire agreement between you and Gerai.id regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Gerai.id.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms at any time without notice to you.
If you have questions about these Terms, please contact us:
Gerai.id
Email: sales@gerai.id
Phone / WhatsApp: +62 817-690-6789
Website: https://gerai.id
Last reviewed: 27 July 2026. This document should be reviewed periodically and updated whenever our practices or applicable laws change.